Are You Worth My Time? Politeness and Manners in the Work Place


This is a guest post by Cheryl Posey.  She is a licensed and nationally certified speech pathologist that focuses on Accent Reduction and Communication Skills Training.  You can find and follow her on her Speaking Your Best

I don’t know about you, but it seems that the older I get, the more people I come across in the business world who just don’t seem to be very nice; in fact, they can be down right rude.  Politeness and a general concern for others, in many cases, have been replaced by a culture of rudeness and lack of common courtesy. People who treat others with disrespect seem to think that their arrogance is a sign of authority.  They couldn’t be more wrong! 

No matter what anyone might tell you, being polite and having good manners are most likely going to help you achieve success, both in your professional and in your personal life.


Workplace Manners

Image courtesy of Stuart Miles/


Everyone’s time is valuable, and in order to achieve your goals in life, others must consider you worth their time. 

So, are you worth the time?  Consider these:

  1. Being polite is not the same as being a pushover.  Being respectful of your colleagues, managers, and friends does not mean that they can walk all over you or that you are a pushover.  Showing concern and interest in customers, colleagues, staff, and anyone who does business with your company will create a positive atmosphere and a willingness on their part to interact with you on a regular basis.
  2. Can we count on you?  The rules are simple. What everyone wants to know is that the people they deal with on a daily basis are reliable.  What is reliable?  Someone who is reliable arrives at meetings or conference calls on time, keeps their appointments, doesn’t break promises, and is the person who we go to when we need something done correctly.
  3. Are you really listening?  In every profession, we need to really listen to what people tell us and take their feedback seriously.  Making changes in products, customer service, department procedures, etc. based on input you receive says that you are genuinely interested in improving your products and services.  Word will get around and will result in more employee and customer loyalty.  If someone is taking the time to tell you something, you really need to listen to their message. 
  4. Nothing says confidence like good manners.  Contrary to popular belief, it is the person that is polite and courteous that has the most confidence.  If you are constantly trying to make people believe you know what you’re talking about, then you’re not genuine.  We don’t need to be boisterous, pushy, mean, or bossy. Take the time to get to know the people you work with, open doors for strangers, smile when you greet friends and co-workers, say “please” and “thank you”. 
  5. Being polite will help you stand out in the crowd.  Where there are so many people trying to get ahead and make their mark by being noticed in a negative way, using good manners and showing that you care will help you stand out in a good way.

So, be worth the time!  Listen, talk, change, be genuine, laugh, smile, and show respect.  Others will notice and respond favorably to you!

Question:  How are you dealing with others?

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